User guide · Help and your account
Get help
What it is
Ask us anything. The Sifu AI Assistant answers on WhatsApp day and night, and a person reads every email.
Where to find it
- Menu
- Get help
How to do it
This guide first: find your problem in the list on the guide's front page.
Signed in? Tap the menu button at the top right, then Get help. Write your question and send it.
Or open My account and tap Message beside Help on WhatsApp.
Not signed in? Scroll to the bottom of any page and tap Contact.
Still stuck? We answer every message.